Help Center

Find answers and keep your publishing workflow moving.

Search common questions about accounts, templates, AI writing, PDF generation, downloads, packages and payment approval.

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ePaper Support

Need help with a page, package or PDF? Search below or use the support options.

Quick StartFrom account to final PDF
01 Create Account Register with mobile number, email and PIN.
02 Activate Plan Choose a package and complete admin-approved payment.
03 Build ePaper Select templates, layouts, fonts, text and images.
04 Export & Share Save the draft, generate PDF and download the edition.
Knowledge Base

Frequently Asked Questions

18 answers

Create an account, complete your reporter profile, choose a Premium package, open New ePaper, select a page layout, fill news blocks and generate the final PDF.

Yes. The web app is being designed responsively for desktop, tablet and mobile. A future PWA/mobile app will use the same account and backend.

No. The product is template based. You choose ready layouts, headers, footers and news blocks, then replace the content with your own text and images.

Login uses your registered mobile number and PIN. PINs are securely hashed, sessions are tracked per device, and remembered logins can be revoked from Login Devices.

A short-lived QR code appears on the desktop website. Scan it from your logged-in mobile/PWA session and approve the request to securely open the same account on the PC.

Yes. Yes. Login Devices shows active sessions and lets you log out a single device, other devices, or all devices.

Each page starts from a predefined layout. You then choose header, second header, sub header, footer and news templates, and fill the available content slots.

Yes. Each supported news block can accept an uploaded image. The editor will include image replacement, crop/fit controls and template-safe placement.

Yes. Fonts are planned language-wise, with separate headline and description font choices for Hindi, English and supported regional languages.

AI will assist only with text. You can provide a topic or keyword, choose language and word limit, then generate or rewrite headlines, summaries and news copy.

The admin AI settings support two Gemini API key slots and a Claude API slot, including provider fallback and usage logs.

No. AI is only for content writing and text transformations. Page design remains controlled by the template and layout system.

Save Draft keeps the editable edition. Generate PDF creates the final printable/exportable file. Download PDF then downloads that generated file and can increment its download count.

Yes. Yes. My Downloads lists generated editions with date, page count, file size and download count, plus secure download/share actions.

The editable draft and exported PDF are separate. You can reopen the draft, make changes and generate a new PDF version.

Choose a package, pay through the displayed UPI/QR, submit the UTR and payment screenshot, then wait for admin approval. Premium tools activate only after approval.

The current plan structure is ₹130 for 5 days, ₹499 for 1 month, ₹899 for 3 months, ₹2,499 for 1 year and ₹5,999 for 3 years.

Yes. The initial manual UPI approval flow keeps launch simple, while the architecture will allow a payment gateway to be added later without replacing the package system.

Support Options

Help should be available where reporters actually work.

These Phase 1 cards define the support channels that will later connect to admin-controlled settings and Reporter Panel tickets.

Help Board

Create a support request, attach details and track admin replies inside your account.

Call Support

The support number will later load from Admin Settings so it can be changed without editing code.

+91 9103074708

Email Support

Account, payment and technical queries can be routed to the support email configured by admin.

support@ppcinews.com

Call & Share

The future app can expose native call, share-app and support actions directly from the Reporter menu.

Ready to publish?

Use the guide, then create your reporter account.

Phase 1 explains the workflow. The upcoming phases connect the same interface to the working editor, MySQL account system and admin panel.